Delvra Global gives your business world-class remote customer service and back-office support, cutting costs by up to 50% — without cutting corners.
We provide fully managed, remote outsourcing teams that operate as a seamless extension of your business — handling calls, email, admin, and back-office tasks with the same care as in-house staff.
Every slot includes two trained agents sharing coverage — no single point of failure, no disruption.
VPN-protected, role-based access, NDAs for all staff, and full data portability on exit — always.
Add agents as your business grows. No long-term hiring commitments, no risk.
Agents answer in your business name. Customers never know the difference.
Our name comes from Deliver and Veritas — Latin for truth. Five values define every interaction we have with clients and their customers.
Delvra Global is a Nigeria-based BPO providing world-class remote customer service and back-office support to businesses across the United Kingdom, United States, and Canada.
Our name comes from Deliver and Veritas — Latin for truth. It defines everything we do: trustworthy delivery, honest partnerships, and consistent results.
For clients who already have their own systems, our agents learn and work within them. For businesses with no system in place, we assess their needs and set up the right solution.
Every Delvra agent and process is built around data protection, confidentiality, and compliance. We treat your clients' data as if it were our own.
DPA, NDA, employee confidentiality agreement, and MSA with data protection clauses — all signed before work begins.
UK GDPR, PIPEDA (Canada), HIPAA awareness (US healthcare), CCPA awareness, and FCA third-party standards.
Mandatory VPN, end-to-end encryption, role-based access, two-factor authentication, and secure password management — always.
Dedicated, Shared, or Flexible — every Delvra service model is fully managed, professionally staffed, and built around your business.
For businesses currently managing everything manually, Delvra offers complete digital transformation as part of onboarding — assessing, building, migrating, and managing your entire admin system.
Recommend the right platform for your industry and business size.
Build your booking system, configure services, and set up your account.
Transfer existing client and customer records into the new system.
Your data, your system, your brand. You're in control at all times.
Never think about admin again. And if you leave — the system and all data transfers to you, at no charge.
Every Delvra client benefits from a professional, secure, and fully integrated technology setup — managed entirely by us.
Phone system — dedicated line per client, call recording, agent routing
Email management — agents work from your inbox without sharing passwords
Client knowledge base — scripts, FAQs, processes, quick links to your systems
Agents work within your existing system if you already have one
Internal communication — agents, supervisors, QA, and management
Remote IT support and system management for Delvra infrastructure
No hidden fees. No long-term lock-in. Cancel with 30 days notice.
A UK business hiring one in-house customer service agent typically spends £28,000–£35,000 per year in total employment costs. A Delvra dedicated agent costs the equivalent of £16,800/year — saving over £10,000 annually on a single role.
Book a free 30-minute discovery call. No obligation — we'll listen to what you need, explain how Delvra works, and be honest about whether we're the right fit for you.